Tristram’s Sales and Lettings

Testimonials

Exciting Opportunities!

Prepare to embark on a prosperous journey with Tristram’s, a company that holds the potential to foster the growth of your career. Each day presents fresh prospects for development and achievement.

Higher Heights

Join Tristram’s and take your career to the next level—discover your potential today. Experience growth, support, and a fulfilling journey with us.

Work-Life Harmony

Tristram’s is a place where hard work is recognized and rewarded, where you can find opportunities for professional growth, and where we value a harmonious work-life balance.


Sales Negotiator

Join our team as a Sales Negotiator and be part of a dynamic sales force, raising industry standards in customer service.

Lettings Negotiator

Take on the role of a Lettings Negotiator and become a key player in matching tenants with their perfect homes.

Property Manager

Join as a Property Manager and take charge of managing a portfolio of properties, delivering exceptional service to clients.

Accompanied Viewer

Become an Accompanied Viewer and showcase properties to potential buyers and tenants.

Property Valuers

Join our sales force and meet new potential clients to understand their needs and value their property.

 

Please send your CV to recruitment@tristrams.uk.com and we'll get back to you.

Recruitment

Emergency Out-of-Hours Assistance

At Tristram’s, we understand that emergencies can happen at any time, which is why we provide reliable out-of-hours assistance to ensure your peace of mind. Our dedicated team is committed to promptly addressing any urgent issues that may arise outside of regular business hours.

What Constitutes an Emergency?

It's crucial to differentiate between emergencies and routine maintenance requests. Emergencies are situations that pose an immediate threat to your health, safety, or the structural integrity of the property. These may include:

  1. Gas Leaks: The smell of gas or suspicion of a gas leak should be treated as an emergency. Leave the property immediately and contact Cadent immediately, 0800 111 999.
  2. Electrical Failures: If you have loss of power, check with your utility provider and/or neighbours to determine if there has been a power cut, also, check your fuse board to ensure nothing has tripped the electrics. Total loss of power or sparking outlets can indicate a serious electrical issue. Turn off the main switch and contact us immediately.
  3. Water Leaks or Flooding: Significant water leaks, burst pipes, or flooding can cause extensive damage to the property and belongings. Shut off the water supply if possible and inform us immediately.
  4. Heating or Hot Water Failure: During colder months, lack of heating or hot water can be deemed an emergency, especially for vulnerable individuals such as the elderly or young children.
  5. Security Threats: Broken doors or windows compromising the security of the property should be addressed urgently.

How to Reach Us

In the event of an emergency, contact the office in working hours, if outside of these please contact our dedicated emergency contractors first, if they are not available, you should contact your own, please note, only reasonable costs will be considered for reimbursement. Our experienced team is available 24/7 to assist you promptly.

Plumbing: 07581 209068
Plumbing: 07793 652431
Electrical: 07983 399246

Non-Emergency Maintenance Requests

For non-urgent maintenance issues, we encourage tenants to submit a maintenance request through our online portal ‘Property File’. Our team will address these requests promptly within our standard operating hours.

At Tristram’s we're dedicated to providing exceptional service and support to our tenants. Whether it's routine maintenance or emergency assistance, you can rely on us to be there when you need us most.

For further information or assistance, please don't hesitate to contact our friendly team during business hours. Your satisfaction is our priority.

Emergency Contact Information

Acquisitions

Execulets

Execulets Limited:

Purchased November 2023

In November 2023, we proudly acquired Execulets, a well-established brand with over 20 years of history. The previous owner decided to retire, presenting us with this exciting opportunity. Our initial plan was to maintain the Woodthorpe office to expand our presence to the other side of the city. However, after several months, we faced the unexpected departure of a key team member. This led us to make the strategic decision to integrate the business into our current office, as we no longer had an office manager in Woodthorpe who was familiar with their services and properties.

JP Lettings and Property Management

JP Lettings and Property Management:

Purchased October 2022

JP Lettings was acquired in 2022 having worked on the aquisition with the previous owner for nearly 2 years prior to completing. The previous owner was looking to emigrate to Australia in 2020 when the first Coronavirus lockdown came into force and Australia shut its boarders and stopped its VISA’s being processed for a long while after. Tristram’s continued communications with JP Lettings until we managed to complete in October 2022. This was a share purchase agreement for which we purchased 100% of the shares from the previous owner. When purchasing the company we decided our Bramcote property management department would be best placed to look after this portfolio with the high level of service this team offers and close the Ruddington office. Tristram’s are now growing this portfolio of properties offering a fantastic service to all the JP Landlords and Landladies who are continuing to bring more properties over to be managed by us.

Express Sales & Lettings

Express Sales & Lettings:

Purchased April 2022

Tristram’s were delighted with the purchase of Express Sales & Lettings in April 2022. Express was our first purchase of a medium sized agency. Express was an extremely well ran company with committed landlords and committed employee’s. Express offered a sales and lettings presence in the NG5 presence but due to the most valued employee going onto maternity leave, we decided to also bring the Express business over to Bramcote to be well looked after by our Property Management team.

Lloyd Wright Lettings

Lloyd Wright Lettings:

Purchased November 2021

Tristram’s were chosen above other agencies to be the buyer of Lloyd Wright Lettings. Unfortuantely the owner of the business had passed away and so the daughter had acquired a business that she did not want to carry on herself and wanted to sell the business onto a reputable company who would be able to look after her fathers landlords. Tristram’s were chosen from a pool of other agents, as the owners daughter knew the landlords would be best placed and well looked after by the Tristram’s team. Lloyd Wright Lettings was a small agency who landlords loved having their one point of contact with the owner of that business. Thankfully as Tristram’s also offer a one point of contact service to our landlords the Lloyd Wright Lettings landlords were more than happy with the move over to Tristram’s.

Hero Lets

Hero Lets:

Purchased November 2020

Hero Lets was a small agency purchase with only a handful of properties under management. The Owner of Hero Lets was struggling to make an income out of the business so had decided to move onto other things. Tristram’s were chosen as the purchasers for the business because the previous owner was confident in our ability to look after her clients.

Harriet Ranger Lettings and Property Management

Harriet Ranger Lettings and Property Management:

Purchased 2016

Tristram’s acquired a medium sized portfolio from Harriet Ranger as the owner was emigrating to Canada. Tristram’s had dealt with the owner of Harriet Ranger on a few matters with the letting of properties to which helped the owner feel confident in our ability and offered us to purchase her business. Tristram’s only being a year old jump at the opportunity to help boost our growth.

Acquisitions

Why Choose Tristram's

Company Information:

Tristram’s Sales and Lettings are an award winning local independent Estate Agency covering Nottinghamshire and Derbyshire Property Markets. Tristram’s have sometimes been known to go slightly further than these areas, such Mansfield, Loughborough and Chesterfield. Tristram’s have won multiple awards for the service that they provide, including an award for Small Agency of the Year 2021, competing against agents from all over the country. To date this is Tristram’s most valued award. Tristram’s often get recognised in the local area as winners against our local competitors in such awards like, The British Property Awards. Who conduct local surveys to seek the best agents once a year.

Tristram’s was incorporated in 2015 when school friends James Tristram and Fraser Barron decided to introduce Tristram’s to the Nottingham Property Sector. Tristram’s began as a Letting Agency for two years before opening Sales and changing the branded name from Tristram’s Lettings to Tristram’s Sales and Lettings. The business grew quickly because of the high level of service Tristram’s were offering clients through the Sales and Lettings markets within the Nottingham Property Market.

In 2023 Tristram’s Sales and Lettings branched out into the Derby Property Market with an additional branch. As we start to expand our business into Nottingham’s neighbouring city.

Tristram’s goals are to offer a high level of service to the East Midlands Property Sector and to be known as a well respected and trustworthy brand in the Selling and Letting of Residential Property.

So Why Choose Tristram’s?

Tristram’s are a proactive and enthusiastic company who love the Property Sector and offering a high level of customer service. Tristram’s move with the digital times to ensure that our services are as efficient and as seamless as possible when processing sales or lettings properties to completion. Tristram’s are known for their quality of marketing when it comes to showing the property in its best light, Tristram’s always take professionally trained photographs, draw floorplans, write detailed descriptions and sometimes are able to offer video property tours. Tristram’s employ a media team where via social media such as You tube, are able to offer updates on changes to property legislation and insights into areas around the City, as to why people should buy homes or rent in the area. You won’t go wrong when choosing Tristram’s, so let us move your home.

Why Choose Us

Student Information

At Tristram’s we value our Student Tenants! You hear some horror stories of how tenants are treated by their agents and therefore choosing a quality agent to rent your property through is the first step in the right direction!

All of our processes are streamlined to make renting easy! Studying can be stressful and finding time to come to an office to sign paperwork for an hour is less than ideal. All of our paperwork is done online from applications, referencing, tenancy agreements and renewals the only time you need to come to the office will be to collect your keys on move in day, although quite a lot of landlords will sometimes meet you at the property.

Your documents are all received ahead of time so you can have time to read through them, and fully understand your commitment to renting a property as a student.

We have a whole range of properties available each academic year covering all areas of Nottingham, depending on which campus you wish to be near. Please get in contact with us to let us know your requirements, location and budget.

Student FAQs

Where do I go on move in day?

The majority of the time, you will need to attend our office to collect your keys, our opening hours and office address are located on the contact us page of our website. Some landlords request to meet you directly at the property, we will advise you closer to your move in date, if this is the case with your property.

Do I need to bring anything with me?

Please bring your right to rent documents with you as we have to witness this in person. We do need to see this for all tenants moving in. To see what is accepted for Right to Rent, please see the list below –

You can either provide one document from Section 1, or twodocuments from Section 2.

Section 1:

  • Current or expired British, EEA or Swiss passport
  • National Insurance card
  • Certificate/card confirming permanent residency issued by the Home Office
  • A document stating the holder is exempt from immigration control and can stay in the UK indefinitely.

Section 2:

  • Birth/Adoption certificate
  • Letter dated within the last three months from an employer, UK Government or Local Authority
  • Letter confirming acceptance to an educational institution
  • Letter dated within the last three months from a UK police force or HM prison service

Where do I pay my rent?

This will be dependent on whether we manage your property or not. You will pay your first payment of rent to ourselves. Following this we will advise you where further payments go to, either ourselves, or directly to your landlord.

Am I liable for the garden?

In theory, yes. The tenancy agreement does state you are liable for the garden maintenance. Some landlords do include this in the rental amount so we would recommend you ask!

How long does it take to get your deposit back?

We endeavour to get the deposits back as quickly as possible. If you are in a managed property with us, once all keys are returned, we will inspect the property and send the report to the landlord. If there are any remedial works to be made, we will make you aware and provide quotes for this. Once all parties are in agreement of deposit deductions (if any) you will receive an email directly from the DPS to enter your bank details and they transfer the money directly back to you within 3-5 working days.

Where do I take my keys when my contract ends?

The keys will need to be returned to our office address. If you are unable to get to the office, you can post them first class recorded delivery to the same address (please enclose them within a padded envelope). Please enclose your FULL NAME in the envelope so we know which property the keys are for. Alternatively, if you have discussed another arrangement directly with the landlord, please stick to that.

Who do I ask if there is a problem?

If we manage your property, any maintenance problems or general queries will need to be reported to ourselves, via the PropertyFile system. If you deal directly with your landlord, please go to them as your first port of call. However, we are always here to offer advice and help where we can.

When is my rent due?

Your rent payment plan will be listed on your Tenancy Agreement. If you can’t find it please ask and we can re-send you a copy.

Who is suitable to be a guarantor?

A UK resident, annually earning a provable income of 40 x your monthly rental amount (per student). For example if your share of the rent is £500 — 500 x 40 = £20,000 income per year and have no previous bankruptcies or CCJ’s.

What if I can’t provide a guarantor?

There are a few options available, such as payment upfront of rent for the term you plan to live in the property, or in some cases, landlords will accept half of the term upfront followed by the second half, at the half way stage. If you are a student on a scholarship, then we can accept your scholarship documents as a guarantee of your earnings.

What if I want to extend my stay at the property?

Get in contact! If you wish to extend, let us know. We will contact the landlord and make sure they are also happy to extend and advise you further from there.

My room mate has dropped out of Uni?

Best case scenario, you find a replacement tenant who will take that persons place. We can help you with this and advertise the room available through our portals. If a Tenancy Agreement has been signed, that person would still be liable for their share of the rent and the terms of the contract until they find a replacement. Fees apply.

I have dropped out of Uni?

Similar to above, you will need to find someone that can replace you and take over the contract. The terms of the contract would need to be exactly the same and the new tenant would have to meet suitable requirements (eg provide a guarantor). We can help you with this and advertise the room available through our portals. Fees apply.

Student Information